Shipping & Delivery

Shipping & Delivery

Shipping cost

Free worldwide standard shipping.

Processing time

Orders are usually processed within 1–3 business days after payment.

Estimated delivery time

We ship directly from our partner warehouses (AliExpress/DSers). Typical transit times:

  • Europe: ~ 15–30 business days
  • North & South America: ~ 15–30 business days
  • Asia & Oceania: ~ 15–30 business days

In rare cases (customs checks, holidays, high demand) delivery can take longer.

Tracking

If available, you will receive a tracking number by email once your order ships. Please allow 2–5 days for the carrier to start updating.

Multiple parcels

Your order may be shipped in separate packages to speed up delivery.

Address changes / cancellation

Need to change or cancel? Contact us within 12 hours after placing the order: nenogaleno69@gmail.com.

Customs & duties

Depending on your country, customs/VAT may apply. These charges (if any) are the buyer’s responsibility.

Delayed or lost package

If your order hasn’t arrived after 60 days, email us and we’ll investigate and make it right.

Damaged or wrong item

If you received a damaged or incorrect item, contact us within 7 days of delivery with photos/videos: nenogaleno69@gmail.com.